01. Introduction

Welcome to Ferry Infotech Pvt. Ltd. This Privacy Policy describes how Ferry Infotech collects, uses, protects and handles information obtained through our website, enquiry forms, communication channels and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

02. Information We Collect

We may collect information that you voluntarily provide to us as well as certain technical information generated automatically when you use our website.

Information You Provide

• Full name
• Email address
• Mobile or telephone number
• Company or organization name
• Project or service requirements
• Messages, enquiries and feedback
• Documents, files or other information you choose to send us

Technical Information

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and website interactions
• Approximate visit duration
• Referring website or source

03. Personal Information

Personal information means information that can reasonably be used to identify or contact an individual. Depending on your interaction with Ferry Infotech, this may include your name, email address, telephone number, company details and information contained in your enquiry or project communication.

We request only the information that is reasonably necessary to respond to enquiries, provide services, communicate with clients, prepare proposals or quotations and maintain our business relationship.

04. Automatically Collected Information

When you visit our website, certain information may be collected automatically through standard web technologies. This information helps us understand website usage, maintain security and improve the overall user experience.

• IP address and approximate location information
• Browser and device information
• Operating system and screen information
• Pages and sections visited
• Date and time of access
• Referring and exit pages
• General website usage and performance information

05. How We Use Your Information

Ferry Infotech may use collected information for legitimate business and operational purposes, including:

• Responding to enquiries and requests.
• Providing requested services and support.
• Preparing project proposals, quotations and estimates.
• Communicating about projects, services and updates.
• Understanding client requirements.
• Improving our website, products and services.
• Maintaining website and information security.
• Detecting, preventing or investigating misuse or fraud.
• Maintaining business and service records.
• Complying with applicable legal or regulatory requirements.

06. Communication With You

If you provide your contact details, we may contact you by email, telephone, WhatsApp or other appropriate communication channels to respond to your enquiry, provide requested information, discuss a project or deliver customer support.

We aim to keep communications relevant to your interaction with Ferry Infotech. If you no longer wish to receive non-essential communications, you may contact us and request that we stop them, subject to communications that are necessary for an ongoing business relationship or legal requirement.

07. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences and help us improve website performance.

What Are Cookies?

Cookies are small text files stored on your device by a website. They may help websites remember information about your visit and provide a better browsing experience.

You can configure your browser to block, delete or restrict cookies. Please note that disabling certain cookies may affect some website functionality.

08. Information Sharing

Ferry Infotech does not sell or rent your personal information for monetary gain.

We may share information where reasonably necessary to operate our business, provide requested services, process transactions, obtain technical support, comply with legal obligations or protect the rights, property and security of Ferry Infotech, our clients or other users.

Where we use service providers, we aim to work with providers that handle information only as reasonably necessary for the services they provide.

09. Third-Party Services & Links

Our website or services may contain links to or integrations with third-party websites, software, payment gateways, analytics tools, social media platforms, hosting providers or communication services.

Ferry Infotech does not control the privacy practices, content, security or availability of third-party services. Your use of those services may be governed by their own terms and privacy policies.

We recommend reviewing the privacy policy of any third-party service before providing personal information through that service.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and complying with applicable legal obligations.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable requirements and legitimate business needs.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding the personal information we hold about you. These may include the right to request:

• Access to certain personal information we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of certain information, where legally permitted.
• Information about how your data is used or handled.
• Withdrawal of consent where processing is based on consent.

Requests may be subject to applicable legal requirements, verification procedures and legitimate business exceptions. To make a privacy-related request, please contact us using the details provided below.

13. Children's Privacy

Our website and services are primarily intended for businesses, professionals and general users. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

Ferry Infotech may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we handle information.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way Ferry Infotech handles your information, please contact our team.